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FAQs

What version of Bluetooth does Gravastar Speaker use?

GravaStar speaker uses Bluetooth 5.0. Compared with Bluetooth 4.2, Bluetooth 5.0 minimizes playback delay, covers larger distances, and consumes less energy. Bluetooth 5.0 is also compatible with Bluetooth 4.2, making it the ideal choice for this innovative speaker.

 

How to connect Gravastar Speaker to Bluetooth Device?

For Gravastar Mars Bluetooth speakers:

1. Turn on your Mars speaker.
2. Click the Bluetooth button for one time only. Please DO NOT press the button for a few seconds.
3. Once you hear “Ready to Pair”,  then you can choose ''Gravastar'' from the Bluetooth list of your devices.
4. When you hear ''Bluetooth connected'', the connection is successful.

 

For Gravastar Venus Bluetooth speakers:

1. Turn on your Venus speaker.
2. Click the Bluetooth button for one time only. Please DO NOT press the button for a few seconds.
3. Once you hear “Ready to Pair”,  then you can choose ''Gravastar Venus'' from the Bluetooth list of your devices.
4. When you hear ''Bluetooth connected'', the connection is successful.

 

How to reset Gravastar Speaker?

If the Gravastar speaker crashes, you can try to set your speaker.

For Gravastar Mars Bluetooth speakers:

Simultaneously press both the Bluetooth Button and the Light Button for a few seconds. Your Mars speaker will be turned off. Once you restart the Mars speaker, the system will be reset to its factory settings.

For Gravastar Venus Bluetooth speakers:

Simultaneously press both the Bluetooth Button and the ON/OFF Button for a few seconds. Your Venus speaker will be turned off. Once you restart the Venus speaker, the system will be reset to its factory settings.

 

How to use TWS and connect 2 Gravastar Speaker together?

Note: True Wireless Stereo (TWS) is only workable with two Gravastar Mars speakers or two Gravastar Venus speakers. Mars speaker and Venus speaker can't make TWS.

For Gravastar Mars Bluetooth speakers:

1. Press the Bluetooth button for 3 seconds on each of two Gravastar Mars speakers (This does not need to be pressed at the same time).
2. When you hear both speakers making a sound "bi~bi~", it means they are ready to be paired. Within 5 seconds, you will hear “Network connected”. It's all set up. 

If none of them connected with your Bluetooth device, choose any one to connect the device.

For Gravastar Venus Bluetooth speakers:
1. Press the Bluetooth button for 3 seconds on each of two Gravastar Venus speakers (This does not need to be pressed at the same time).
2. When you hear both speakers making a sound "bi~bi~", it means they are ready to be paired. Within 5 seconds, you will hear “Network connected”. It's all set up. 

What is True Wireless Stereo (TWS)?

 

How to stop 2 Gravastar speakers be paired together automatically?

  1. Long press "ON/OFF" + "Bluetooth" buttons at the same time on both speakers for 5 seconds. 
  2. After that, turn off both speakers. 
  3. Then turn them on, they won't be paired automatically. 

 

How long does it take to charge Gravastar speaker fully?

Low battery is indicated by a flashing power indicator and an audible “not enough energy” message.

For Mars speaker, it takes around 8 hours for fully charge.

For Venus speaker, it takes around 3 hours for fully charge.

 

How long does Gravastar speaker battery last?

For Gravastar Mars Bluetooth speakers:

It will last up to 20 hours under normal use. In our tests, Mars speaker lasted over 15 hours with back-to-back parties, and also with a three-day wilderness tour.

For Gravastar Venus Bluetooth speakers:

I will last up to 10 hours under normal use.

 

Does Gravastar Speaker have an AUX input port?

For GravaStar Mars Bluetooth speaker: 

Yes, simply plug in any musical device with a 3.5mm AUX cable (included) to the AUX input port on the bottom of Gravastar. The AUX connection takes priority over any Bluetooth connection so that only one audio source will play at a time.

For GravaStar Venus Bluetooth speaker: 

Gravastar Venus speaker does not support AUX.

 

What comes in the box besides speaker?

For GravaStar Mars Bluetooth speaker: 

GravaStar Mars speaker is packaged with a 3.5mm AUX cable, a USB (Type-C) charging and a manual.

For GravaStar Venus Bluetooth speaker: 

GravaStar Venus speaker is packaged with a USB (Type-C) charging and a manual.

 

How to change the color of the RGB light of Venus speaker?

Press two volume buttons on top of Venus at the same time for 1 second, then the light will be changed. There are 6 RGB lights on Venus. 

 

Where can Gravastar ship to?

We do worldwide shipment. More Info Shipping Policy

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